We will reply to this asking you to forward us a copy of your receipt for the purchase and we can then get the Coins added for you. Make sure to tell us the exact amount of Coins you purchased. If your Coins do not appear, please use the ‘Contact Us’ button in the menu to let us know what happened – this button will send us your player ID so we can locate your account. Then try turning your device off and on again and see if this makes the Coins appear. If necessary, please follow the link to learn more about App Switcher: Ĥ.Please check your internet connection, as the game needs a stable connection to deliver Coins. When you play Magic Jigsaw Puzzles, please close all other apps that are opened in the background (App Switcher). to delete a puzzle in My Photos, tap and hold it, then tap the delete button.ģ. Tap the trash bin icon to remove the puzzleī. Tap the puzzle you want to delete to put a checkmark on it Tap and hold any puzzle to bring the delete option To delete a downloaded puzzle in the Club: Such puzzles can't be restored later, unfortunately.Ī. Delete as many completed puzzles (downloaded puzzles in the Club and created via My Photos) as possible. You can restore them later from the Shop, the My packs category.Ģ. To delete a pack, please tap and hold it, then tap the trash bin icon. completed packs from the Completed folder and any unnecessary packs. Delete as many packs from the My collection page as possible, e. If your puzzle pieces freeze while playing, please do the following:ġ.
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